In 2021, due to the widely-spread Covid-19 pandemic, social distancing and online working were put in place in various provinces/cities in a long period of time, which greatly affected the onsite examination of insured institutions by the Deposit Insurance of Vietnam (DIV).

In the context of the Covid-19 pandemic, along with the outbreak of the Fourth Industrial Revolution (4IR), digital transformation is no longer an option, but a mandatory requirement. The digitization trend has a profound impact on every industry and field, requiring people, businesses and banks to dramatically shift to channels of digital communication. Recognizing the importance of digital transformation, the Deposit Insurance of Vietnam (DIV) has been studying to apply  this trend to its operation.